ASSERTIVE COMMUNICATION FOR FEMALE LEADERS

Why do we need to be assertive at times?

Assertiveness if done correctly, can be the difference between creating a hostile environment and a successful one. By being assertive when necessary you can get your point across while maintaining good working relationships and friendships.

Benefits that come with assertiveness:

• Increased self-confidence.
• Reduced stress.
• Increased respect from family, friends, and colleagues.
• You can get what you want/need.

Tips for becoming more assertive:

• Be confident. Trust your judgement and believe in what you are doing or saying.
• Learn to say no. If you are not comfortable with something speak up. If something is not right say no. By nipping things in the bud early can prevent conflict later.
• Non-verbal communication. Stand upright and tall and regular eye contact are traits of a confident person. Your tone of voice is also important, firm but not shouting or aggressive.
• Consider what the other person/people are saying. Be sure to consider the other person/persons point of view, remember to listen and acknowledge what they have said and how they might be feeling to create/keep a relationship.
• Be clear. Make sure you are clear in the point you are trying to make. Be short, precise and to the point. If you waffle the listener may get bored and stop listening.

Assertive communication is a good leadership trait!

Remember, being assertive is a skill that needs to be practised. The next time you find yourself in a situation where you have needed to use one of the above tips, praise yourself!